Valley Tree Care Privacy Policy
Effective Date: February 17, 2026
Last Updated: February 17, 2026
Valley Tree Care LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, protect, and disclose information obtained through our website, services, and communications, including SMS text messaging.This policy applies to all visitors, customers, and users of our services and website located at:https://valleytreecare.com (the “Site”).
Information We Collect
We may collect the following types of information:
Personal Information You Provide: When you visit the Site, we may collect certain personal information such as name, phone number, email address, service address, billing information, and service request and communications.
This information may be collected through website form, phone calls, SMS messages, email communications, service agreements and in-person interaction with individuals employed by Valley Tree Care LLC.
Automatically Collected Information: When you use our website, we may automatically collect information such as IP address, browser type, device information, website usage data and cookies and tracking information. This information helps improve website functionality and service delivery.
How We Use Your Information
We use collected information to provide tree care and related services, schedule appointments, communicate regarding services, send service notifications and updates, provide customer support, improve our services and website as well as comply with legal and regulatory obligations. We do not sell your personal information.
SMS Communications and Consent (TCPA, CTIA, A2P 10DLC Compliance)
If you provide your mobile phone number and consent to receive SMS messages, you may receive text messages from Valley Tree Care LLC related to appointment reminders, service scheduling and confirmations, service updates, customer support and account notifications. Message frequency may vary depending on your interactions with our company and services.
Message and Data Rates
Message and data rates may apply based on your mobile carrier plan. Valley Tree Care LLC is not responsible or liable for carrier charges.
Opt- In Consent
By providing your mobile phone number and opting in, you expressly consent to receive SMS messages from Valley Tree Care LLC. Consent is not required as a condition of purchasing services. SMS consent is collected through website forms, service agreements, verbal consent and customer initiated contact.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time. To opt out, reply:
STOP You will receive a confirmation message and no further SMS messages will be sent. FOr assistance with SMS messages, reply HELP or contact our office by phone at 623-292-3588 or via email at info@valleytreecare.com.
Mobile Information Sharing and Privacy Protection
Valley Tree Care LLC does not share, sell, rent, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding service providers that assist in delivering messaging services. These providers are contractually required to protect your information and use it solely to provide services on our behalf.
Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for their marketing or promotional purposes. We may share personal information only with trusted service providers who assist in operating our business and delivering services, including SMS delivery platforms (such as RingCentral and CallRail), payment processors, and website hosting providers. These service providers are contractually required to maintain confidentiality and use your information solely to perform services on our behalf. Mobile phone numbers and SMS opt-in consent data will not be shared with third parties or affiliates for marketing purposes.
Legal Requirements
We may disclose information if required by law, regulation, or legal process.
Business Transfer
If Valley Tree Care LLC undergoes a business transition such as a merger or acquisition, information may be transferred as part of that transaction.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration and destruction. However, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements. SMS consent records may be retained to comply with TCPA and carrier requirements.
Your Privacy Rights
You have the right to request access to your personal information, request correction of inaccurate information, request deletion of your personal information (where legally permitted), withdraw consent for communications. To exercise these rights, contact us at info@valleytreecare.com or by phone at 623-292-3588.
Cookies and Tracking Technologies
Our website may use cookies to improve user experience, analyze website traffic and enhance functionality. You may disable cookies in your browser settings.
Third- Party Links
Our website contains links to third-party websites. We are not responsible for the privacy practices of those websites.
Privacy of Minors
Valley Tree Care LLC services are not directed to individuals under the age of 13. We do not knowingly collect personal information from minor children.
Changes To This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Valley Tree Care Contact Information
If you have any questions about this Privacy Policy, contact:
Valley Tree Care LLC
Phone: 623-292-3588
Email: info@valleytreecare.com
Website: https://www.valleytreecare.com
RingCentral, CallRail, Carrier, and A2P 10 DLC Compliance Statement
Valley Tree Care complies with: Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices A2P 10DLC messaging requirements,Carrier guidelines including AT&T, Verizon, and T-Mobile,RingCentral messaging policies, CallRail messaging policies. We obtain express consent before sending SMS messages and provide opt-out mechanisms in every message flow.